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Frequently Asked Questions
Here are the answers to some of the common questions that are asked all the time about the Q Report endorsed Jewelry Insurance. If you have a question please call 800-354-3193.
| Q. |
Is the item insured at the purchase price or appraisal price? |
| A. |
It is insured at the purchase price. This means you are not paying an insurance premium based on an over inflated appraisal price. |
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| Q. |
Can I insure items that cost less than $3,000? |
| A. |
No, the minimum is $3,000. |
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| Q. |
Which countries am I insured in? |
| A. |
Q Report endorsed Jewelry Insurance coverage is worldwide for US residents. |
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| Q. |
When is my insurance policy in effect? |
| A. |
If you choose to purchase Q Report endorsed Jewelry Insurance, your piece is covered upon delivery - you are immediately protected the moment you leave the jeweler's store with your purchase. |
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| Q. |
I'd like to insure more of my jewelry. Is this possible, and what do I need to do? |
| A. |
Please phone 800-354-3193 and ask for the exclusive licensed agency. |
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| Q. |
How long does my Q Report endorsed insurance protect me for when I'm travelling overseas? |
| A. |
For US residents, the policy provides 12 months of coverage anywhere in the world. |
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| Q. |
Can I insure my watches? |
| A. |
Yes. Phone 800-354-3193 and ask for the exclusive licensed agency. |
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| Q. |
If I have coverage and I have sustained some damage to my insured ring, can I go back to my original jeweler? |
| A. |
Yes, you can return to your original jeweler in the case of an insurance claim. |
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| Q. |
What happens if I need to file a claim? |
| A. |
Simply phone 800-354-3193 or log on to myjewelvault.com and you will be guided through the process. |
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InQuantum Inc., the Q Report, and Q Certified Jewelers do not offer or furnish any insurance coverage or advice. All insurance policies are offered and issued by a member company of Chartis Inc. through its Private Client Group division, and serviced by the Claire Agency, Inc., an independent licensed insurance agency. Insurance is underwritten by a member company of Chartis Inc. This is a summary only, it does not include all terms and conditions and exclusions of the policies described. All references to claim settlement information are based on the loss being covered by the policy and are subject to change without prior notice. Please refer to the actual policies for complete details of coverage and exclusions. Coverage may not be available in all jurisdictions and is subject to underwriting review and approval.
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